We reveal four main areas of opportunity, which represent the participants’ perspectives on their most important needs that could be met with GenAI and their ideas for how GenAI can meet those needs by supporting daily tasks: (1) health assistance and monitoring, (2) memory assistance and reminders, (3) communication assistance, and (4) technology learning and troubleshooting.
We identified key concerns and considerations when designing GenAI for daily task support, including privacy, security, accessibility, emotional intelligence, and supplementing humans rather than replacing them.
We also present design recommendations and a conceptual framework for developing future GenAI-powered systems that address older adults’ needs while respecting their concerns. This research contributes to research on age-inclusive AI design, providing insights for developers and policymakers working on GenAI solutions for healthy aging.